Ms. Lattanzio, I'm going to address you more as an individual than, as you guys are seeing us right now, as a business.
What we do is we take this extremely seriously. I know it just sounds like words, because this is the first time the committee and everyone else has heard us. Since the beginning, since the inception of the company, we've always worked on different ways to make this better. I agree with you, as a parent, and I agree with everyone on the panel. I remember—