Before the pandemic, we were already in a world where a digital revolution was unfolding. The pandemic made this revolution explode. As a result, public and private organizations, including commercial enterprises, are having to go increasingly digital and are therefore asking us more questions about how to do things in a privacy-friendly way.
A number of businesses and organizations have come to us, including a group in Toronto that provides advice to businesses across Canada, as well as a number of federal government departments, particularly Health Canada. These groups have turned to us for advice on new programs that have had to be created extremely quickly as a result of the pandemic to ensure that this is done in a way that respects privacy.