Canadians are very inquisitive and they know their rights. Some topics come up in the news, such as how much money the government has spent to deal with pandemic issues or vaccine contracts. Of course, Canadians are curious about this. So they often make access to information requests about matters in the news.
When I meet with the ministers and deputy ministers, I tell them that their access to information teams know what topics come up frequently. Logically, when the same topic comes up two or three times, departments should understand that the information in question should be provided on a voluntary basis. For example, briefing notes are often requested. The titles are published, but the notes themselves are not. Therefore, why not post them voluntarily on the website?
My recommendations are along those lines.