Thank you very much, Chair. I want to thank the commissioner for being here today.
Commissioner, in your 2019-20 report, you mentioned the target for investigating referrals or complaints as 270 days, and roughly 60% of the time your office would be able to meet that target.
Help me to understand it a bit better. For the 270 days, how many days on average does a person need to wait to be assigned to a caseworker?