It might be useful to tell communications people that they should be very specific. In fact, several witnesses told us that what had been reported did not altogether reflect what they had said, or that they were no longer confident about what they had answered. That's when mistrust begins, when the intent is anything but. And that's not desirable, particularly given that things move quickly when the Canada Revenue Agency is involved.
So my understanding is that the PIA that has been in place since 2016 is for the overall program, not the tool, and that the latter is used under the circumstances that you mentioned.