One thing that concerns me about some of the testimony is that they say they have the software but they don't use it; they send it off to another department. If the technology exists and we don't know how it's being used, and if they don't have to disclose when and how it's being used, that's very concerning.
I can't point to a specific example, but having technology and not having any kind of disclosure on when you need to use it, any director or DG signing off, that is very concerning. No oversight means it can be used without us knowing.