Absolutely.
A number of different pieces of training are available through the office. As I explained, we've just recently finished the online training for MPs, and I've requested funding to produce a similar type of product under the act in the next fiscal year.
One of the other things we've recently completed is a survey of public office holders, similar to the one we did a couple of years ago with members of Parliament, asking them about the types of services at the office. From that, we know they are happy with the training they are receiving, but they would like to see some more topic-specific training, and we will continue to work on that.
Similarly, on making sure we're responsive to the needs of the public—you mentioned people coming to us for information—in the course of a year, my team responds to in excess of 3,000 queries that come in from members of the public or the media. We respond to all of those to let them understand what our role is and how we can help them.