I'll start, and my colleague may join.
How has it changed? Everything has changed, really. I think one of the pieces that's really helpful to think about is that each one of us used to receive information. We were at the receiving end of media. It was fed to us. We basically trusted it. As the Internet grew, our information grew. We're talking about information, not news, and it's important to make that distinction. We're also talking about each and every one of us being at the centre of a huge system and network. Those networks are vast and immeasurable, frankly. Something we put online can go to 10 people or 10 million people; we don't know.
How we all communicate, then, is very, very different. An added challenge is the volume and the velocity of the information that is overwhelming people and contributing to that news avoidance. The biggest change is that we no longer have the luxury or the privilege of just receiving. We have to actively engage. We have to be educated. We have to be critical thinkers. We have to verify. We have to determine for ourselves what's reliable. We need to build the resilience of our citizens so that they can also learn those skills and know how to do that for themselves, because that is the best way to combat this.
We need regulation, absolutely. There's no question. We need all sectors of society participating in this, but from our perspective, our expertise is on what works and what will help at the individual level on the ground, and we know that education will do that.