Mr. Marc Lemieux (Assistant Commissioner, Collections and Verification Branch, Canada Revenue Agency) at the Access to Information, Privacy and Ethics Committee

For the identity theft cases that we're working on, we've been working on these cases since the summer of 2020, when they actually happened. We've been contacting the taxpayers, making sure that we were talking to the right person, and doing an inquiry to figure out what happened. We took all the actions to—