The first pillar they found was that they have to somehow right-size the fleet for the business that exists in Toronto. That's the first pillar.
The second pillar was that they have to understand that wage discrimination for ride-share drivers in Toronto exists. They need to understand what it is and see what they can do to remedy that. That's the second pillar.
The third pillar was to make it a driver-centric licensing system, versus issuing all of the licences to the large tech apps, because it enslaves us to work for them.