You're right. Sometimes we take the fact that people engage with a company as their wholehearted endorsement of it.
We see that people, of course, want convenience. People want to get around town. People want to order takeout; it's delicious. They want to maybe splurge. I've splurged on having my groceries delivered, because I have a toddler at home.
However, do people want pricing to be transparent, firms to be accountable and the workers who are bringing their items to them to have a wage floor or have access to benefits? They probably do, so that is part of the conversation we're having today.