Thank you, Chair.
I want to touch on a few things. I want to make the distinction between why we're here now, which has to do with The Fifth Estate report that it was through fraudulent use of H&R Block's special credentials for accessing the CRA website, something that's been built up with private companies and the CRA over the last couple of decades for the use of online filing.... Somehow, somebody got those credentials and used them to change information and pose as imposters to access the CRA website. The other bucket has to do with the sharing of clients' private information.
On the first thing, I find curious your lack of curiosity about how that came to be, your lack of co-operation and your company's lack of co-operation. Historically, I think there has been tremendous co-operation between private tax preparation companies and the CRA to make sure that this wouldn't happen.