I know that IRCC is really investing in their technology to provide more information and in changing the system, such as the portal they have on their site, but I think that plan of action is on a three-year term because of the amount of work that needs to be done. We still haven't seen any tangible results from those changes. The RCMP also has a very strict plan to try to respond to access requests.
It often is almost overwhelming. Even for me—I have 4,000 complaints in my backlog. When you close one and receive three, what do you do? It's really difficult. That's why our government has to do something else. We have to look at ways to provide information outside of the access requests. The system is overwhelmed.