Right now, our federal government does not have a legislated duty to document, so our institutions are left to document what they want. They are encouraged to always take notes and make sure that big policy decisions are being saved somewhere, but there are no consistencies. Now with working from home, it's even worse.
We've had our first case where somebody asked for a videotaping of a team meeting, which is new to our government. The team meeting was not recorded, and nobody took the time to even take minutes during that meeting. This is new, and people have to find ways. You don't have to record, but you still have to have somebody take minutes at meetings. You still have to make sure it's filed properly so that when there's an access request, you can find it. A duty to document in legislation would definitely help that.