There's a reason to make sure those good practices are forwarded across government.
I know over the course of some of the ATIP requests that I've done, there are gaps, in part, because there will have been a presentation that was done where information was referenced maybe in an email or a letter, but that information is not available in an ATIP request. Phone calls are made. An email says, “Give me a call and we can discuss further.” How do we ensure that there is that openness and transparency, when, whether intentional or not, there are ways to circumvent the system?