Thanks very much.
Thank you for being here today, Ms. Maynard, to answer our questions.
You mentioned in your opening statement that COVID-19 has become an excuse for poor performance, which is not acceptable. I agree, but I'm wondering if you can help us understand a bit about the impact of the pandemic on the entire system.
Did we see more FOI requests during that period? What were the impacts on the people trying to respond to those requests? Why are we seeing thousands more cases that you have to respond to?