You're touching on another recommendation I made in my submission, which is to legislate the duty to document. Without records, as you just mentioned, there's no access.
Right now we have a policy that is sometimes followed and sometimes not followed. It's becoming more and more difficult to know what is being discussed and what is being decided with a hybrid model of work. People are working from home. People are on Teams. They're texting. This has always been a concern for all commissioners around Canada. We drew up a resolution in 2016 on that subject. B.C. is the only province that has a legislative duty to document.