At the beginning of COVID, it was really difficult to work and to do investigations, because most analysts didn't have access to their servers or to any information. Now we're saying that COVID is not an excuse anymore. You should have access to your server, to documents, and the OPI should be able to give you the information.
It's rarely the analyst's fault when something is late. It's usually the public servant who has the document in his office and doesn't give it much time.