It has a huge impact. My office has only three people dealing with our own access requests. Last year, we received a request that ended up with 33,000 pages. We ourselves had to request an extension, because we are subject to the act as well. We don't want to say “no” to access requests, but sometimes we are realizing that it's difficult to negotiate or to try to understand what is behind the request.
I am sure that institutions, as I said, all have their one or two or three requesters who are difficult or who are asking for information where, at the end of the day, you wonder, “What are you going to do with those 22 million pages?”