I don't think the commissioner's office lacks funding. It has a sizable budget.
My position is simple: when less than half the people at the commissioner's office are assigned to the administrative task of reviewing complaints, there's a problem from the outset. Let's start by fixing that problem.
Then we can turn our attention to the funding the office has to work with. To be fair and frank, I don't even think the Information Commissioner can determine what she needs in terms of resources. She can make recommendations, but it really requires the expertise of an outside organization, in this case, the Office of the Auditor General. The Office of the Auditor General has the capacity to examine how many complaints come in and how long it takes to review them. Some complaints are obviously more complex than others, but the Office of the Auditor General can determine whether there's a better way to do things and whether more staff is needed to handle complaints.