First of all, we know that not everybody has access to mobile devices or computers. However, far more important than that piece of it, which is known, is the digital literacy to use these things in a way to protect ourselves. There's an inequity there.
An interesting point about ArriveCAN is that, whether people are handing you information on a form or through an app, it's all heading up into an infrastructure and none of us know what it is. We don't know what's going on. If we can't start to explain that to each other—and this is why open government matters—you're not going to get the buy-in from people to use these things.