No. I think they are very capable, but I think that given the volume, the increase in workload, the fact that decisions were coming down daily, the fact that the information that businesses were looking to access was changing on a consistent basis, and also that the minister's office and the ministry, to my knowledge, did not do the digital work we do.... They don't set up Instagram Live. They aren't looking for that kind of access point to Canadians.
I think bringing in outside resources not just to deal with the volume but also to innovate a bit, to use resources that were available to them to get that information to Canadians, was an important move.