I can comment on the fact that we have, in the last year, answered about 70.7% of the requests. That's taking out IRCC, because that represents about 80% of the requests, so we don't put it in that metric.
We know that we have a lot of work to do to make sure that we increase the numbers that we process. Everyone knows that we have received an increased number of requests and are trying to deal with a backlog, explaining why we're putting in administrative support, such as digital. Catherine with my team could explain exactly what we're doing. We're also making sure that staff have the necessary tools to be able to process them.