I appreciate that, because you're a relatively small independent office against the entire infrastructure of government. There's a bit of an imbalance that exists there.
I'm sure, Ms. Maynard, you've probably heard the testimony the minister provided to this committee, saying that, “Yes, there are a few challenges, but we're making great strides.” There seems to be a massive disconnect between what the minister said and the experience of people we have heard from, including your testimony, as well as what we have heard from many who have tried to use the access to information system in this country.
Does it concern you that there seems to be this disconnect between those who are making the decisions and the lived experiences of so many Canadians?