I think that ransomware, like so many problems we have online, is a reflection of society. It is the same type of crime that was committed before the Internet. The Internet is a tool that allows the perpetrators to commit these crimes in greater numbers, with greater efficiency and cost efficiency from their side, with greater returns. That's terrific, but it's no different. It's really no different.
The problem is education, again. You can have the best technology, the greatest security, but if somebody doesn't have the courage to question the boss or to call up the president and say, “Excuse me, ma'am, but did you actually send this?” or if they don't have the curiosity or the skepticism, especially nowadays, to question what is presented in their email—and I'm sure they act in good faith—and if they click the wrong thing, that opens the entire organization up to ransomware and to problems.
The organization can recover, but what about all the individuals whose personal information has now been compromised? In the case of Equifax, there were 146 million Americans, and the payout, the negotiated settlement, the fine.... I remember Kevin Mitnick, when he was still alive, on LinkedIn showing the cheque he got for $5.42. That was supposed to help him recover. In Canada, the Canadians who were affected got one or two years of credit monitoring that was administered through Equifax's American organization.