Yes. My colleague had begun the transition to set up the organization.
I'll give you the rundown, for everyone's benefit.
In the spring of 2001, the governor in council and Privy Council Office ran an ad seeking a commissioner of the Financial Consumer Agency, to begin in the fall of 2001—just in case you may think these kind of systems don't work; I thought it worked. They ran the ad across the country and set up committees to interview for a commissioner.
The powers of the commissioner are the equivalent of a deputy minister or a deputy head. All hiring practices, all involvement in that hiring, are done under and according to the rules of the public service act. We have an expenditure budget of between $7 million and $8 million. We have about 39 employees.
We have a unique approach that I'm a hawk about. We have--and this will be in your materials—a very effective outsourcing operation, where we outsource our financial administration to OSFI. We joint-venture our call centres. We have probably close to seven outsourcing contracts that allow us to run very effectively. What we do is manage the contracts.