One of the other things in the report indicated that the tax debt has grown. I read this in the context of one of the five elements the agency was established on, that being accountability, and I ask the question from that perspective.
The tax debt has grown at a faster rate than the total taxes paid, while at the same time, management is not collecting the data it needs to understand why the amount of tax debt is growing and what it compromises. Would this not help in determining what is needed to actually reduce the debt and for the collection of the data?
Adding to that, she goes on to talk about information not being available and the effectiveness of various types of collection actions. It seems to me that speaks directly to accountability. Could you comment?