As the critic for National Revenue, I get a lot of calls from different ministers for small business, and so on.
One of the concerns was expressed by British Columbia, that there was a deal with CRA in terms of performance measures--because according to the agreements that you have with your partners, British Columbia is the largest, and I don't think Alberta, Quebec, and Ontario are party to that. Could you tell me where you're moving with performance review and how you are meeting your clients' needs when they have some issues with the way you perform?