Thank you.
I am Michèle Demers. I am the President of the Professional Institute of the Public Service of Canada and I represent some 10,000 to 10,500 professionals in Canada's Revenue Agency.
Today I am accompanied by Mr. Réal Lamarche, who is the president of the audit group and other professional groups in the agency, as well as Mr. Michel Charette, who is the negotiator for the Professional Institute.
I will be brief, Mr. Chairman. I would just like to share with you the fact that, as president, and as vice-president before 2005, I have heard a cry of distress from both the employees and management of the Professional Institute of the Public Service of Canada regarding the procedures for staffing and recourse.
This agency has awarded itself very high marks in the report it made to you. Now we entirely disagree with it on this point. I agree with Ms. Bannon and John Gordon who say that the most crying need in human resource management that must be satisfied is the whole issue of staffing and recourse.
Let me give the floor to Mr. Lamarche, who will continue our presentation.