Thank you, Mr. Chairman.
Thank you for your presentation.
I am referring to page 7 of your document. You said that the agency had failed in four categories and that it had made progress in four others. However, in the column “Business Owners”, I see that one thing has improved and six things have gotten worse. And then, in the “Tax Practitioners” column, I see that four things have improved and five things have gotten worse.
Of course, at first sight, I would say that things are getting worse in the agency. If we look at all the results on page 7, can you tell us if the result is neutral, positive or negative?