My difficulty, though, is that the unions are saying they've taken it about as far as it can go and they really need this structural change to reach that level. If we leave it the way it is, then this issue is going to fester.
I appreciate that your intentions are good, and I think you really want to come to a resolution. But when you don't have the authority to negotiate the very things that are causing the greatest consternation from your own staff, isn't it a bit of an impediment for you?
I realize you're saying that you're going to make this other thing work, but it seems that you're kind of pushing it on them and it's not working. We're hearing from the other end of the process, the users of the system and the professionals, that they feel they're not getting what they would like to see.
I'm linking the two. Don't you agree that there's some linkage?