How do we evaluate this? Do we redo this again next year? Or is this just an internal CRA issue, not necessarily a problem, but a goal that we should set and say, okay, we're going to improve collections, or collections was an issue last week, and the Auditor General is going to audit your department based on human resources; or based on some of the unions having a problem, for example with the closing of service counters; or based on some of the others, such as the professional unions having a problem with staffing, promotion, and training?
How do we do this? Do we write a report or do you come back to us? I'd like to close the circle somehow and say, fine, we'll renew the mandate of the CRA, we think it's fine, and there is going to be an improvement. But you have to help us, because we're not hearing the same thing, and everybody who appeared before the committee on this issue had a problem. Do we put it on the shelf and say, okay, fine, we'll improve next year, or five years from now?