Thank you, Chair
It's nice to see you again, Mr. Dorais, and the rest of the panel.
We've heard from a number of people, and it seems that in general people are seeing improvement in the service. There are issues that people have raised.
I think the Auditor General in essence told us that she's generally pleased with what she has seen from the audits she has done. She's pleased with the board of management, the audit committee, and the improving relationship with the provinces. She uses the term “year-over-year improvement” in the financial information. It seems to me that progress is being made. I congratulate you on that.
I want to follow up on this, but let me first ask this question. Have you seen the report that the CFIB did for the committee? One of the recommendations they made suggested that the CRA should adopt a more proactive approach to communicating changes in tax policy affecting SMEs. It goes to the issue Mr. Pacetti referenced earlier today, that merchants are left in the dark on the GST cut.
I'd like to probe that again and then come back to a different question.
Does this give you cause for concern, or does it make you think there might be something you can do in the limited time we have before the change comes about?