I would like to ask you another question.
You promote four values with your employees and your clients. I would like to ask about the value of respect.
This is what you say:
Respect is the basis for our dealings with employees, colleagues, and clients. It means being sensitive and responsive to the rights of individuals.
There is a petition circulating at the moment. I have received some cards telling me that in order to meet with an officer at the Revenue Agency, people have to make an appointment. People who do not make an appointment have to wait. In some cases, they're not even able to meet with an officer.
Does this approach seem to be in keeping with the value of respect that is one of the four values the agency is seeking to promote?