Thank you, Mr. Chairman and honourable members.
Intuit Canada appreciates the opportunity to present to the finance committee and to contribute to the current public debate led by the committee on what Canada needs to do in order to have a meaningful place in a very competitive world.
Intuit Canada, which is based in Edmonton and Calgary, serves approximately half of the small businesses in Canada, playing a significant role in our country's small-business agenda by reducing the paper burden through our accounting payroll and tax solutions. Our tax preparation software, such as QuickTax and ImpôtRapide, is used by millions of Canadians, supporting the Canada Revenue Agency in its objectives.
There are a number of issues you are looking at in your pre-budget consultations that are of interest to us. As you can imagine, ensuring that Canadians have the right skills to be competitive is something that is quite important to us as a technology company.
Intuit Canada has been consistently recognized as one of Canada's top employers. This is something we are proud of and work hard to maintain, given the challenge of recruiting, developing, and retaining knowledge workers in today's economy, especially in the west.
We are much more than a branch office of a multinational. We employ Canadians who are developing software solutions for Canadians, from nuts to bolts. Our Canadian innovation centre also works extensively on developing new products and technologies. We are in constant need of highly skilled workers.
We have been working with the Minister of Western Economic Diversification and the Software Human Resource Council to play our part in addressing the skills deficit. The skills deficit is an issue we are already solving with great outcomes for the public sector and taxpayers.
However, it is the fourth question in the outline for these consultations where I believe Intuit Canada can make its greatest contribution to public policy: What action should the federal government take so that it can afford measures needed to enable Canadians and businesses to prosper in the future?
Today, millions of Canadians use our solutions to prepare and file taxes and manage their businesses.
We have worked hard to become a partner of the Government of Canada, particularly with the CRA and those departments supporting small business. For example, our understanding is that the CRA's objectives are to increase the number of electronically filed returns and ensure universal access. Here's what we've done to deliver on that.
Our innovative products and services have enabled the CRA to be on track for its goal of having 70% of all returns filed electronically by 2010. In fact, 55% of all electronic returns submitted to the CRA were created using one of our products. It means that half of our 300 employees had a hand in almost nine million tax returns.
We've encouraged universal access by giving QuickTax and ImpôtRapide away to those who cannot afford it. It's free to anyone with an income of less than $25,000. Last year 170,000 Canadians took advantage of that offer.
We're pleased that the 2005 tax year was the first time that electronically filed returns exceeded paper returns. More than 12 million electronic returns were received by the CRA this year.
These results, which have strengthened service to Canadians while achieving significant government savings and improving business productivity, could not happen without private-public partnerships among our organizations. But we feel much more can be achieved by strengthening the line of sight between government and its partners. Private industry knows how to make an impact when they know the outcomes. If the 360 Canadians my company employs can have such an impact, think about the potential if we encourage more effective partnerships by clearly articulating line of sight and specific outcomes.
There is a need to encourage new and creative ways to combine the skills and knowledge of government and the technology sector to execute public policy objectives. The current government, and indeed the Clerk of the Privy Council, Kevin Lynch, have made much of the need for better delivery by the federal government.
So, for us, rather than specific tax measures, new incentives or programs, we think we need to raise the bar for public-private partnership outcomes, such as the examples that I've shared here today.
In addressing the four questions that we've laid out for consultations, this is what we think you should consider spending your money on.
We recommend that under a central leadership agency, the government undertake an examination of how a federal department agency can use partnerships with the private sector to further the delivery of federal government programs with a specific focus on outcomes.
We suggest that the scope of the work include a review of agencies and departments to identify best practices and features that characterize effective partnership.
We suggest that we provide practical suggestions as to how to dramatically expand these kinds of arrangements across the entire federal government.
We also propose that this work include both private and public sector executives with practical experience in the development and execution of public-private partnership.
Intuit Canada is ready to assist in this initiative.
Thank you.
I will be pleased to answer your questions.