We have a wonderful program called Look Under LEARN, where ABC actually holds the rights to the word “learn” in the yellow pages. Adults who are interested in upgrading their skills can look in the yellow pages under “learn” and access a provincial or territorial coalition, which will then direct them to a literacy organization. One of the reasons we're concerned about these cuts is that there may not be someone at the other end of the phone to direct them to a literacy organization.
The second and very important area where people get training is in the workplace. There are some outstanding workplace literacy programs across the country, but they are few and far between. One of our rules at ABC is to try to encourage the development of workplace programs.