I am not an expert with regard to museums in Quebec. I know, however, having participated as a stakeholder in the promotion of certain exhibitions for museums, that the museums make a great effort to broaden their public. In fact, part of the funding that was cut was used for that promotional effort.
So on the one hand, the museums are criticized for living in an ivory tower, and on the other hand, their promotional budgets are cut. That is what I am hearing.
As far as literacy is concerned, unfortunately, I cannot answer. I don't know if there are other people here in a position to do so, but I unfortunately cannot.