I would like to thank all of the witnesses.
I want to concentrate my comments and my questions on how the effectiveness or ineffectiveness of this program is calculated. It is probably owing to my professional background that I'm interested in this aspect. As an engineer, I was often called upon to calculate the productivity of what we were doing. If I had used the same calculation method as the government is using, I probably would have lost my job pretty quickly. In my opinion, even if the figure of 3% is surprising, it is still anecdotal in nature. That is not the way to measure how productive this program is. That was made clear earlier. Generally speaking, only one person makes a claim on behalf of all members of the family, so you need to multiply that figure by three or four, so we are looking at 11%. Even there, we are omitting the key element of how much money is not actually claimed. It is unlikely that someone who spends a day here and who buys a $100-walkman would ask for a rebate of $6, minus administration fees.
I do not know whether you have the figures, but what proportion in terms of dollars—and not in terms of travellers—is claimed? That would give us a better idea.
I would like to bring up a second point regarding the program's effectiveness. It seems to me that, if we want to measure the effectiveness of the program, we need to measure not how much people claim but what percentage of people decides to travel for business or tourism because of the rebate. In other words, we need to measure the effect of the rebate from a marketing standpoint. Companies that offer mail-in rebates on products in stores know very well that a whole lot of people who buy a printer, for example, because of the mail-in rebate never claim it. But it is still a very effective tool for the vendor. In fact, it is doubly effective, since the product sells because of the rebate, but the rebate is never claimed.
Do the industry people have figures, not for the number of people who make a claim, but for the number who take this rebate into account when they choose their destination?
Those are my two questions. What dollar amount are we talking about? What are the marketing arguments involved?