Thank you, Mr. Chairman.
Thank you, Minister, for being here.
You, of course, have the most loved department in the entire country, so the challenges are always huge. We appreciate it that you spoke to us about wanting to ensure that the agency was an enabler of small and medium-sized business. You're aware that there have been recent stories. In fact, one person, my own constituent, called me because he was very upset. In the case of my constituent, he had paid his taxes early and still got a 10% penalty. He was dinged for another $8,000 or $9,000 because he hadn't paid through a bank.
I find it kind of hard to swallow when somebody pays their bill, and it's paid not only on time but early, and then they're charged interest. I just wonder how that could be justified. And there are other such stories. I just wonder what your response is or what the agency's response is to what seems to be a manifest unfairness.