I put the question to the minister, and I'll put it to you as well. For a lot of people, the fact that the consumer protection system is financed by the banks, including the banks ombudsman, seems to give rise to a conflict of interest. The banks pay for the system that protects them. Some think that should be changed. I'd like to know the association's view on that point.
On February 15th, 2007. See this statement in context.