I want clarification, Mr. Chairperson. This is from the Consumers' Association of Canada. I assume they've done their homework. They reference ISO 1002 as a guidance standard rather than a prescriptive standard and suggest that the financial service providers would have to disclose both where they fail to meet the standard and where they exceed it.
My question is, what does the Consumers Association know that the finance department doesn't? Or is there a miscommunication? Why can't we get some information on this in order to be able to act on it?