—that in fact this amendment is well-intentioned. It is to deal with a growing, serious situation for many in our communities today. It is not to make the big banks apppear as the big villains over and over again. It is to say that something is not working, so how do you fix it? How do you make it better?
John mentions 126 violations according to the FCAC report. Those are violations that went the whole gamut from being identified right to not being able to be resolved. They are therefore then posted as violations. There are hundreds more violations that are settled after someone speaks up. And no one knows which bank branches do it. There is no information for consumers to actually make wise decisions.
So this is just a constructive suggestion to help improve the situation. I thank John McCallum for his support and I hope others will give theirs.