Mr. Chair, the private collection agencies were already performing this function for Human Resources and Social Development Canada. When the transfer came to the Canada Revenue Agency, which included the people in that department, they were using private collection agents at that time. That practice continues to this point. It would be difficult for me to speculate whether over time that would continue to be a good business practice for the government or whether there may be a point at which we would rely on our own collections workforce. It's too soon to tell.
On March 1st, 2007. See this statement in context.