This relates not so much to the point that Mr. Christopherson made with respect to the Auditor General, but more speaking to the longer term, the work that you've done on the vision, focusing on where you're going to go as an organization and relating that to trying to achieve some cost savings. I know we talked about that overview earlier in the term, but later last year, 2006.
One of the issues I've run into and a number of my colleagues have mentioned to me as well is the issue of changing the process in a local community in terms of not being able to actually go and speak to somebody now. I know there were some cost savings tied to that. How has that gone?
Speaking from the perspective of the riding in St. Catharines, it hasn't gone very well. I'm wondering if there's still internal review and work being done on it.