Thank you, Mr. Chairman.
I'd like to follow up on something Mr. Campbell just said.
Would it not be a fair assumption to say that three or four years ago, when there was a lot of competition in the markets, banks were falling all over themselves to approve mortgages—I think we've seen evidence of that—and that just like the insurance business there's a cycle? When you get into loose underwriting, the companies are cutting their rates and fighting for business and they don't really follow solid underwriting practices, such as with applications and stuff like this. Then all of a sudden the crunch hits, markets tighten up in the business, and then overnight they're not taking new business. Instead, they're making you fill out big applications and stuff like that.
Is that not what's happened here in the banking business as well? As a result of that, people start taking it personally and think the banks are picking on them.