Clayton Christensen is a professor at the Harvard Business School who has written on innovation very extensively as the most important form of competitive advantage in a business. That's the way I teach strategic management, where we deal with these questions of how to create value in a business and how to attract customers, as Professor Carr was saying. You use innovation, and it could be innovation in loyalty programs or pricing, or in services around the product and so forth. There's a myriad of ways to differentiate the product, to create value, to attract the consumer, and to deliver a competitive advantage.
Christensen has noted over and over that often when innovation comes—disruptive innovation or radical innovation—it comes from a player outside the industry who changes the rules of the game and comes up with a brand-new technology that has similar functionality. I'm agreeing with your comment that when government enters or the legislators put barriers, impose artificial barriers, you're going to inhibit the innovativeness of our economy. It is CATA, the Canadian Advanced Technology Alliance, that points out that we are lagging behind most of the western world in terms of our innovativeness. Some faculties, some professors, believe it's due to excessive government intervention that regulates the innovative capacities of our businesses.