Thank you very much, Mr. Chair.
Thank you for being here today with us.
I want to go back to a question that was asked about the fact that CRA abandoned the use of private collection agencies because they could save more money by doing it internally. Student loan debt was referenced.
What does doing it internally mean for CRA? Was there restructuring done within CRA? Are there different departments now taking care of the collection functions?
What did it mean for CRA?