That would be the ideal situation, but, unfortunately, at this point in time the inconsistency of responses that our members get from CRA leads them to feel nervous just calling and getting responses. The idea is that if they're doing their due diligence and they do something under the guidance of something CRA has told them and are then told later that it was the incorrect process or the incorrect way of doing it, they should not be penalized.
We want to set up a system by which taxpayers can ask for a response in writing, which is what British Columbia did. I can ask what I should do or how I should interpret something, and if I apply that and later on in an audit it's found to be incorrect, I'm not going to be penalized for it. That's really the basis behind that.