I'd like to begin not only by thanking the CNIB for being here and for their presentation, but by thanking them for their service to Canadians. It's not until you have a member of your own family directly engage with and receive services from the CNIB that you fully appreciate and understand the importance of the CNIB. On behalf of all Canadians, thank you for your remarkable service to people like my Aunt Margie in Cheverie, Nova Scotia, who, because of macular degeneration, could no longer read without the equipment and the materials you provide her, and it means so much to our family.
I want to ask Professor Smith a question about labour relations in Canada. In 2010, for instance, were labour relations bad in Canada? Was there significant unrest on the business side or on the government side? Were labour relations somehow turbulent and problematic in Canada?