Yes, that was one of the recommendations that was made to us. So we have established a procedures manual. The report also indicated that, if an infraction is subject to a sanction or penalty and the decision is not to impose the sanction, the auditor should justify that decision. It is checked at head office.
There is also now a person responsible for sanctions in our central administration. So that person can liaise with the auditors and develop the expertise that allows to us to better apply the range of sanctions we have available.